Terms and Conditions

1. Scope of Application

These Terms and Conditions (hereinafter referred to as "T&C") apply to all contracts concluded between [Your Company Name] (hereinafter referred to as "we", "us", or "our") and the customer (hereinafter referred to as "you" or "your") via our online shop, specifically for the sale of digital products. These T&C apply regardless of whether the customer is a consumer or a business.

2. Contracting Party

The contract is concluded with:

Iron Ink e.U.

Pappelallee 45

10437 Berlin

Germany

E-Mail: costumer.service@​myyahoo.com

3. Conclusion of Contract

The contract is concluded when the customer places an order on our online shop for digital products. The order represents an offer by the customer to conclude a purchase contract. We confirm receipt of the order via an automated email. However, this email is not yet a binding acceptance of the offer. The contract is only concluded when we accept the customer’s order by a separate confirmation email or by providing access to the digital content.

4. Prices and Payment Terms

All prices are inclusive of the applicable statutory VAT and, if applicable, shipping costs.

Payment can be made via [e.g., credit card, PayPal, Sofortüberweisung, etc.]. You are obligated to pay the purchase price in accordance with the chosen payment method.

5. Delivery of Digital Products

Upon successful payment, we will grant you immediate access to the digital product (e.g., via download link, email, or account access). As digital products are delivered electronically, no physical shipping is involved. You will receive access details via email or directly in your account on our website, depending on the nature of the product.

6. Right of Withdrawal and Returns

Right of Withdrawal for Digital Products:

As the products sold are digital products, the right of withdrawal may not apply in full once you have started downloading or accessing the digital content. In accordance with applicable law, the withdrawal right is excluded for contracts regarding the delivery of digital content if the customer has explicitly agreed that the execution of the contract begins before the end of the withdrawal period and has acknowledged that they lose their right of withdrawal once the download or access to the digital product has started.

If the product has not been downloaded or accessed, you may exercise your right of withdrawal within 14 days from the date of the purchase by contacting us ([Your Company Name], Iron Ink e.U., costumer.service@​myyahoo.com.

Consequences of Withdrawal:

If you have exercised your right of withdrawal and the digital content has not been accessed, we will reimburse all payments received from you, including delivery costs (if applicable), without undue delay and within 14 days from the day we receive your notice of withdrawal.

No Right of Withdrawal After Access:

If you have accessed or downloaded the digital product, you lose the right of withdrawal in accordance with the law. This applies unless the product was faulty or not in accordance with the description.

7. Warranty and Liability

The statutory warranty rights apply. If the digital product is defective (e.g., not working as described), you are entitled to request a replacement or a repair. If a defect is found, please contact us immediately so we can resolve the issue.

We are liable for damages caused by us or our agents intentionally or due to gross negligence, as well as for any injury to life, body, or health.

8. Data Protection

We take the protection of your personal data seriously. All personal data collected during the ordering process will be processed and stored in accordance with our Privacy Policy.

9. Late Payment

If you are in default of payment, we are entitled to charge interest on the overdue amount at the rate of [statutory interest rate]. If you are in default with your payment, we may suspend further access to digital content until the outstanding amount is paid in full.

10. Final Provisions

German law applies to all contracts concluded with us. The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

For contracts with consumers, the court of the consumer’s residence shall have jurisdiction for all disputes arising from the contractual relationship if the consumer resides in Germany. For international transactions, the relevant legal provisions of the consumer’s country must be respected.

If any provision of these T&C is or becomes invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose of the invalid provision.